Material Challenges: ACPL’s Journey of Training Staff - webinar

10:00 AM - 11:00 AM
Virtual Conference
Virtual Conference

Event Details

(No need to travel to the Indiana State Library, you can attend from the comfort of your own library)

Material challenges are at an all-time high and public libraries are facing pressure from multiple avenues.  The Allen County Public Library recently undertook an effort to train our staff (17 departments in 14 locations) in handling challenges to materials.  This presentation is a chance to learn how we did this and what we learned from it.


Matthew Etzel has worked in small, medium and large Indiana public libraries for 15 years.  He holds an MLIS from the University of Wisconsin at Milwaukee and an MA in Public History from the University of Illinois at Springfield.  Currently, he is the Collection Services Manager at the Allen County Public Library.

Tonya Frandle has worked in Indiana, Michigan, and Virginia libraries for over 15 years.  She holds an MLIS from Wayne State University and a bachelor’s in history and political science from Grand Valley State University.  She is currently the Public Services Manager at the Allen County Public Library.

  • Presenters: Matthew Etzel & Tonya Frandle / Allen County Public Library
  • Webinar date and time: Wednesday, July 10, 2024 / 10:00 am - 11:00 am Eastern
  • This webinar is eligible for 1 LEU
  • Register at: Click here to register

The Indiana State Library will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. If you require an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in this program, service or activity of the Indiana State Library, please contact Michele Johnson, the Indiana State Library’s ADA Coordinator ( or 463-271-5168). Notice of a needed accommodation should be provided as soon as possible to allow time for the State Library to arrange for the accommodation; however, notice of a needed accommodation must be provided to one of the above contacts no later than 48 hours in advance.

Event Type(s): ISL Webinar
Presenter: Matthew Etzel and Tonya Frandle
Paula Newcom
(317) 447-0452