Carefully Crafted Codes of Conduct

(No need to travel to the Indiana State Library, you can attend from the comfort of your own library!)

Many disruptive patron behaviors can be managed using appropriate and equally applied policies and procedures. In this webinar Cheri Harris, Legal Consultant for the Indiana State Library, will review relevant court cases and describe the legal standards that impact your choice of wording. She will discuss best practices and provide sample language.  She will respond to recent questions about suspended or banning rule-breaking patrons and provide some guidance for making and carrying out those decisions.

This webinar is eligible for 1 LEU which you will be able to download after the webinar.

Register at: https://instlibrary.adobeconnect.com/elezq3vzq2t2/event/registration.html

Test your computer to make sure you have all the required Adobe add-ins to participate in the webinar before the webinar begins.  See http://www.in.gov/library/files/Adobe_Diagnostic.pdf for instructions.

Log In on the scheduled day and time at https://instlibrary.adobeconnect.com/elezq3vzq2t2/event/login.html

The Indiana State Library will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  If you require an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in this program, service or activity of the Indiana State Library, please contact Cheri Harris (317) 234-6217 advance of the webinar/program in which you would like to participate.  Alternatively, you can contact Faye Brookins, the Indiana State Library’s ADA Coordinator (fbrookin@spd.in.gov or 317-233-1184).  Notice of a needed accommodation should be provided as soon as possible to allow time for the State Library to arrange for the accommodation; however, notice of a needed accommodation must be provided to one of the above contacts no later than 48 hours in advance.