Getting to Know You: Connect with Patrons Experiencing Homelessness

2:00 PM - 3:00 PM
Workshop/Meeting
Workshop/Meeting

Event Details

Learn how to connect with some of your most marginalized patrons. Patrons experiencing homelessness may be some of the most overlooked library users. Misconceptions and fear on the part of both patrons and staff may interfere in connecting with these patrons. Monroe County has faced a number of issues concerning homelessness and the opioid epidemic. Discover how Monroe County Public Library connected with this population using the Harwood Method. (50 min./1 LEU)

Presenter:  Elizabeth Grey, Adult Audience Strategist, Monroe County Public Library

Webinar date and time:  Wednesday, May 16, 2018 / 2 pm to 3 pm, Eastern

REGISTER AT: https://instlibrary.adobeconnect.com/ex9rbd75ucpf/event/registration.html

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LOG IN on the scheduled day and time at: https://instlibrary.adobeconnect.com/ex9rbd75ucpf/event/login.html


The Indiana State Library will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  If you require an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in this program, service or activity of the Indiana State Library, please contact Paula Newcom (apainter1@library.in.gov or 317-605-3772) advance of the webinar/program in which you would like to participate.  Alternatively, you can contact Faye Brookins, the Indiana State Library’s ADA Coordinator (fbrookin@spd.in.gov or 317-233-1184).  Notice of a needed accommodation should be provided as soon as possible to allow time for the State Library to arrange for the accommodation; however, notice of a needed accommodation must be provided to one of the above contacts no later than 48 hours in advance.




Event Type(s): ISL Webinar