Simplified Technology Training for the Public: How One Library Evolved to Fit the Technology Needs of the Community.

In 2015 the Plainfield-Guilford Township Public Library had an all-too-familiar problem to solve: how to fulfill the need for technology help in the community. While they previously offered formal computer classes, the library found that customers were wanting technology help on their terms. The technology team at the library took a step back and decided to take a very informal approach to tackle the problem, and thus "Digital Drop In" was born. Digital Drop In is a weekly 2-hour window where people can come in with any and all technology questions, and team tech-savvy library staff are available to help as best they can. From old answering machines to brand new tablets and laptops, and from quick questions to weekly visitors, the Digital Drop In has been a great success and has eliminated the library's need for traditional "computer classes.”

Laura Brack, Technology Manager at the Plainfield-Guilford Township Public Library, will talk about how the program was started and how it’s evolved to fit the needs of their community. 

Register for the webinar here: https://instlibrary.adobeconnect.com/tec292017/event/registration.html 

Webinar login page here: https://instlibrary.adobeconnect.com/tec292017/event/login.html 

This webinar is worth 1 LEU. 

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